Hiring for the following locations: Southwest Southeast HWY 290 HWY 45 North Primary Responsibilities: ? Builds rapport with existing and potential customer base to encourage customers use Barri products and loan services. ? Advises customers about money exchange rates and fees, loan product benefits, and refers customers to loan sales associate while gathering key information to find solutions for BFG customers. ? Solicits new or current customers via inbound and outbound calling a nd marketing drives. ? Assist in prospecting within the La Michoacana Meat Market store. ? Works with highly confidential information such as customer financial records. ? Performs collection activities as needed. ? Performs other duties as assigned. Position Requirements: ? High School Diploma or GED ? Cashier experience and basic computer literacy with a focus on customer service and money services such as banking or money remittance services. ? Working knowledge of customer service concepts and practices. ? Filing and document management in an administrative support roll. ? Strong verbal and written communication skills for constant interaction with prospective customers via in person approach, or by telephone. ? Ability to analyze customer needs and make recommendations for appropriate loan products. ? Ability to maintain confidentiality of customer information. ? Must Speak Spanish fluently. ? Spanish reading comprehension is highly preferred and/or fully bilingual in Spanish and English with the capability of learning to be fluent in Spanish. Position Condition: Overtime Eligibility: Eligible (Nonexempt). Working Conditions/Schedule: ? Open supermarket sales floor as well as customer service booth. ? Ability to sit and use telephone/personal computer for extended periods of time. ? Non-standard work hours as needed to support retail sales and service hours of operation and volume. ? Various schedules between 9:00 AM - 8:00 PM Monday - Sunday. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Pre-Employment: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
